there’s a little place in Taman Megah called cake sense, which sells the worst macarons ever. you can make them collapse, they can look unsightly, but how on earth does one bake it into a rock? completely incensed, i dashed off this – in hindsight – very harsh email to them. i guess i love macarons too much. this only applies to the macarons. everything else should be okay for the trying.
To whom it may concern,
I’m shocked. Maybe disgusted. I’m also just plain appalled, since my first and only visit to cake sense has left me with a bad taste in my mouth. Literally. I just bought a box of green tea “macarons” from your shop in Taman Megah, and am rather curious: has the person making the macarons actually tasted a real macaron before? They’re not supposed to be rock hard, nor are they supposed to crunch noisily when you bite down, or shatter to bits. Real macarons have a crisp-crackly shell, a chewy-cloud-soft interior, sandwiched together with..you know, a palatable filling. Not a thin oily tasting imitation. Nor are they supposed to smell rancid. The sour-it’s-gone-rotten rancid kind of taste.
This is a huge disappointment, coming from a cake shop which has gotten some decent reviews. It is not just the bad biscuits that appall me, it’s the fact that cake sense is actually trying to pass these off as macarons. Which they are not. No macaron, no matter how badly made, should ever be this hard. Or be this rancid. Think about the poor Malaysian consumer missing out on the true joys of the macaron because they tried one from your shop that wasn’t representative of the real macaron. Actually, misrepresentation is probably one of the worst things a shop can do. It’s dishonest and just not nice. Wouldn’t it be nice, though, to supply really good macarons which would bring you more business? It’s a niche market that needs filling in KL, and you guys could do that if the macarons were actually good.
I really hope this is remedied. But that said, I don’t have any other complaints about your other cakes and stuff, which look perfectly adequate.
Yours hopefully, sincerely,
F.
edit: these people are kinder and more patient creatures than i
Dear Ms F.,
We thank you for your valuable input. In fact, we are calling back our macarons before receiving your email. Our pastry chefs are working on improving our macarons and we are grateful for your kind gesture. Cheers
Regards,
Cake Sense Customer Service
Wow. Flory, if I was the cake sense owner, I think that I would have burst into tears. Remind me not to get on your bad side (or EVER bake cookies for you). <3
ahaha didn’t think they’d bovver replying such a stinging email.
the cake sense i frequent in taman tun is passable.although the bread is quite dry most of the time and the savoury pastries are far too oily,I would say that Malaysia’s niche for a decent bakery is still very much open.
hint hint.